The main technology focus for this article is UniBot’s translation capability. ![]() UniBot can help students find the information they need including timetables, fees, results, sanctions, and more. What is the final date for withdrawing from a class?.Do I have lessons this Thursday morning?.Can I make it to the library after my last lesson today?.Begin the enrollment process (which kicks off an enrollment wizard)Īlready enrolled students can ask questions such as:.Ask if there are courses specific to a discipline.Enquire about courses (shows schools and courses allowing drill down).Prospective students can do the following: Furthermore, UniBot leverages the Microsoft Translator API to deliver chat functionality in over 60 languages, with no changes to the Student Management software. UniBot is a user interface enhancement to this portal, providing students with an alternative to clicking through a web page. It also enables students to make payments to the university. TechnologyOne Student Management features a self-service portal for students to manage their courses and subjects, class timetable, and the like. UniBot integrates with the TechnologyOne Student Management system. ![]() To help combat this, TechnologyOne with help from Microsoft has built a new university bot, dubbed UniBot. ![]() New students of non-English speaking backgrounds starting at a university might also struggle with finding their way around the university facilities or finding information about their new courses. It can be difficult for them to navigate the often very detailed course catalogs that universities offer, and it can be hard for them to know how to begin the enrollment process. They struggle with language barriers as well as nomenclature differences. The problem they face is that it can be difficult to find clear and concise information about the courses the universities offer without having to rely on a third-party agency. The bot achieves this by using modern conversational platforms coupled with intelligent systems.Įvery year, thousands of potential international university students reach out and engage with universities all over the world to try and find the course of study that is right for them. In this article we talk through how TechnologyOne and Microsoft collaborated to build a university bot that allows people to converse in their native language by using terminology they are comfortable with to help make enrollment and university life better.
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